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Access to Andorra:
documentation and visas
Andorra does not require visas of any nationality.
However, in order to arrive in Andorra, it is necessary
to go either through Spain or through France,
all the nationalities who do not belong to the Schengen
area must find out whether they need a visa to
enter or to leave the countries that form part of the
Schengen agreement. The type of Visa will depend
on the country of origin of each visitor, although the
most common is double or multiple entry visas.
For adult of more then 18 years old:
(Schengen area)
· Valid passport or current identity card.
For those under-age accompanied by
their parents: (Schengen area)
· Authorisation to leave the territory
(which can be obtained from the police office). A valid passport or identity card
For those under age unaccompanied: (Schengen area)
· Authorisation to leave the territory (which can be
obtained from the police office)
· A valid passport or identity card
For people travelling with pets:
· Identification microchip / tattoo
· Valid vaccination certificate
· Passport for pets
Further information: www.mae.ad
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Currency, banks, exchange
The currency used in Andorra is the euro, although,
for the present time, the Principality does not issue
its own euros. You have money exchange and automatic
cash machines in any bank entity. The use of
International credit cards such as Visa, Mastercard
and American Express, are accepted. The banks
in the country generally follow the same opening
hours: from Mondays to Fridays from 9 a.m. to 1
p.m. and from 3 p.m. to 5 p.m. and Saturdays from
9 a.m. to 12 p.m. In the summer months, all of the
banks are closed on Saturdays.
Association of Andorran Banks (ABA):
Tel: +376 807 110
www.aba.ad
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Citizens security
The country’s location in the Pyrenees and
the qualified police and customs services enhance
high citizens security and guarantee the tranquillity
of the visitors while they are there.
Lost and found
The Andorra Police Department deals with
receiving reports made in the event of objects lost.
On the other hand, if you find any lost object, you
should go to the Department and leave it with the
agents on service.
POLICE: +376 872 000 · www.policia.ad
Vaccinations
Given the health security in the country, no
kind of compulsory vaccination is required.
www.mae.ad
Flu: coordinated response
Andorra is prepared to anticipate and treat flu cases. The Ministry of Health, Welfare and Employment has reinforced supervision, putting together preventive measures and working in coordination with international health institutions. In addition, the country has the necessary medical equipment and infrastructures to deal with cases of the virus, which is highly contagious but has a very low mortality rate and does not present serious symptoms.
In response to the WHO warning on the spread of the potentially pandemic virus, the Government of Andorra has put a plan into place to face up to the easily-contracted, low-mortality virus: :
1. GREATER VIGILANCE
The Government has set up a scientific supervision committee to advise the ministry in setting out preventive measures and responses for potential cases.
2. PURCHASING PROTECTION EQUIPMENT
The Government has stocks of masks and medication (vaccines, Tamiflu).
3. INFORMATION AND VACCINATION OF THE POPULATION AT RISK
A vaccination plan will be put into place and an information plan for residents has already begun, including the webpage www.grip.ad, the publication of information leaflets and a special flu information line (18021122).
4. ORGANISATION AND RESPONSE IN CASE OF ILLNESS
Healthcare coordination has been worked on, both with regards to out patients and hospitals, in order to ensure those with health problems are treated in the face of increased healthcare demand in a pandemic situation.
In light of the world epidemiological situation, isolation measures for those in contact with flu cases are not necessary.
If flu symptoms appear (high fever, general discomfort, etc.), you should call 116 where the case will be assessed and the patient will be advised on the best medical steps to be followed for their needs.
This text has been checked by the Ministry of Health, Well-being and Work of the Government of Andorra
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Medical cover in the event
of accident
There is a medical cover agreement with Spain,
France and Portugal. In the event of accident, all
visitors from these countries will have to send their
medical bills and the corresponding insurance
form to Andorra Social Security (CASS) to apply
for reimbursement.
With regard to the remaining countries, visitors suffering
an accident in Andorra shall pay the medical
fees and apply for reimbursement to the insurance
company in the country of origin.
www.cass.ad
Road assistance
In the event of requiring road assistance,
there are different private companies which give the
service. Every parish has a traffic and citizen attention
service with all of the information:
· CANILLO: +376 346 000
· ENCAMP: 162
· PAS DE LA CASA: 162
· ORDINO: 163
· LA MASSANA: 164 / +376 736 925
· ANDORRA LA VELLA: 165 / +376 873 111
· SANT JULIÀ DE LÒRIA: 166 / +376 744 021
· ESCALDES-ENGORDANY: 167
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In the event of emergency, contact:
· POLICE: Office: +376 872 000 / Emergencies: 110
· FIRE BRIGADE: Office: +376 800 020 / Emergencies: 118
· HOSPITAL NOSTRA SENYORA DE MERITXELL: +376 871 000
· SERVICIO URGENTE MÉDICO (SUM): 116
· AMBULANCES: Office: +376 800 020 / Emergencies: 118
· EMERGENCY MEDICAL SERVICE: 112
Post
There are two conventional postal systems
in the country: Spanish post and French post. In any
parish, you have postal offices for stamps and the correspondence
material you might need.
Public opening hours:
· FRENCH POST: La Poste, Tel. +376 820 408
From Mondays to Fridays from 8.30 a.m. to 2.30 p.m.
Saturdays from 9 a.m. to 12 p.m.
· SPANISH POST: Correos, tel. +376 820 257
From Mondays to Fridays from 8.30 a.m. to 2.30 p.m.
Saturdays from 9 a.m. to 1 p.m.
Daily price guideline
a coffee €1, an infusion €1.30, a beverage
€1.75, a beer €1.50, a sandwich €3.50, mixed dish
€8, menu €12, a bus ticket €1.40, a museum entrance
ticket €3, a cinema ticket €5.50.
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